Frequently Asked Questions
Q1: How to choose the right system?
A1: Please provide details regarding the type of energy storage system required, the capacity of your PV project installation, the specific scenario of the installation, and the intended arrangement of components.
Q2: What is the expected delivery time?
A2: For bulk orders, the standard delivery time typically ranges between 7 to 20 days.
Q3: What is the warranty for the solar system?
A3: We provide comprehensive warranties for our main products. Solar panels are covered for 25 years, while on-grid and hybrid inverters generally come with a 5-year warranty.
Q4: How can I receive technical support?
A4: Our professional engineering team is available to provide the best support based on your specific requirements. We offer 24-hour online service to address any operational issues.
Q5: What are the safety certifications for these inverters?
A5: Our micro inverters are fully certified with CE and TUV standards, ensuring they meet rigorous international safety and quality requirements for global use.
Q6: What is the MPPT efficiency of the micro inverter?
A6: The system features high-precision MPPT (Maximum Power Point Tracking) with an efficiency rating exceeding 99.5%, maximizing power harvest from your solar panels.