❓ Frequently Asked Questions
Q1: What is the warranty period for these solar panels?
We offer a 10-year product warranty and a 25-year linear power output warranty for our modules.
Q2: How can I obtain the best price for my project?
Please provide details regarding your required power capacity, materials, and quantity. Based on this information, we can suggest the most suitable configuration and provide a competitive quote.
Q3: Are sample orders available for testing?
Yes, we welcome sample orders to test and verify the quality of our products. Mixed samples are also acceptable.
Q4: What is the standard process for placing an order?
First, let us know your requirements. Second, we provide a quote. Third, the customer confirms samples and places a deposit. Finally, we arrange production and delivery.
Q5: Is logo customization supported on the panels?
Yes, we can print your logo on the solar products. Please inform us formally before production begins and confirm the design based on our sample.
Q6: How is product quality guaranteed?
We utilize a professional quality inspection team to ensure low defect rates and provide a wholesome after-sales support system.
Smart Energy
