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Frequently Asked Questions
What types of portable power stations are available?
We supply two series: entry-level (500–1000Wh) for small devices, and high-capacity (1500–5000Wh) for daily outdoor use, camping, and emergency backup.
How long is the warranty period for the power station?
We offer a 12–24 months warranty depending on the model. Bulk orders can qualify for extended warranties of up to 3 years and dedicated after-sales support.
Can specifications be customized for specific project requirements?
Yes, we provide customization for capacity, port configurations, charging speeds, and exterior appearance to meet the needs of outdoor brands or rescue teams.
Are these products compliant with international safety standards?
Absolutely. All units are CE, FCC, PSE, and CCC compliant. The integrated BMS (Battery Management System) meets strict IEC norms for global safety.
How long does it take to fully charge the unit?
Entry-level models typically charge in 3–6 hours, while high-capacity units take 6–12 hours. Charging can be done via the grid, solar panels (18–24V), or car ports.
What safety protections are integrated into the device?
Each unit features a multi-functional BMS with 8-layer protection and a flame-retardant ABS shell to prevent accidents and ensure long-term durability.